Contexa is two products that share one record. A person's app, and a practice portal that only ever sees what was handed to it.
Good information is the whole point. A thin check-in produces a thin record, so this one goes properly wide and then lets you switch off whatever you do not want.
Eleven areas, each skippable, each one able to be turned off permanently in settings. A short check-in someone actually does beats a long one they avoid.
Free writing when the words are there. A guided structure when they are not, separating what happened from what you made of it. Voice when typing is too much.
Every entry is marked private, summarisable or shareable, and you can change that at any time, including after something has been shared. Private means private, including from the part of Contexa that drafts summaries.
Client meeting ran forty minutes over and I was asked to present with no warning.
Everyone can tell I am not coping.
Left the room for four minutes, used breathing, came back and finished.
Background written a single time, sent to a new clinician instead of retelling it at a first appointment. It is the difference between arriving as a stranger and arriving as yourself.
It goes into the intake pipeline before the first session, so the person on the other side has read it before you sit down.
Making sense of it is the part a person cannot do alone with a paper diary, and the part where most apps overreach.
Six weeks on one line. Height is the day you recorded, dots underneath are sessions, medication changes, journal entries and supporter notes. Tap any day and get the whole day back.
Sleep against mood, anxiety over time, and plain observations. Every one carries the caveat that it is a pattern in what you recorded rather than a cause, and you can add any of them to your questions.
Appointments, dose changes, hospital stays and milestones, including things that happened long before you started using Contexa.
Written by you, with why it matters, small steps and what gets in the way. Progress never resets and there is no streak to break. A clinician can suggest one, and it stays invisible in your plan until you accept it.
Turns what you mean into calmer words for a conversation you are dreading. Contexa will not write anything that blames or corners another person.
Paste a report or a care plan and get it back in plain language, with a reminder that this is a translation and not advice.
A partner, a parent, a carer. The people who see the mornings and the bad Sundays, and who are usually either shut out entirely or handed far too much.
Supporter access can be used to control someone. We designed for that from the start: nobody can be added without the person doing it themselves, observations never become fact by being repeated, withdrawal is silent and instant, and a clinician can see an arrangement but cannot change it. The practice portal trains clinicians to ask the person alone.
Built for a clinician with twelve minutes between appointments, not for an administrator with an afternoon.
A caseload with what each person currently shares, and a record that opens on six weeks at a glance. If someone withdraws access, the record locks and the practice cannot restore it.
Referral received through to actually sharing, with days-at-stage so nobody sits invisible for a fortnight. Their "tell my story once" arrives before the first appointment.
Who is involved with whom, what they can see, their observations, and how the carer themselves is coping. Read only, with guidance on coercion.
Quiet, paused, transferring, after hospital, ended. Includes a handover pack builder that will not run without specific consent for that handover.
Short between-session tasks, a library you can add to, and a preview of exactly what the client sees, including their switch for whether the answer comes back.
K10, PHQ-9, GAD-7 and WHO-5 charted next to the person's own words, each with what it tells you and what it does not.
Practice level and never per client. Check-in completion, sessions with a summary, whether people felt prepared and understood, and how long reading takes.
Every client's sharing and expiry in one table. Only the client can extend it, and the access log they see is the same one you see.
Clinician verification, access levels, training modules, clinical safety policy, privacy impact assessment and an exportable access log.
No alerts, ever. The portal states in plain words that nobody is monitoring records between sessions. A product that implies someone is watching, when nobody is, is worse than no product at all.
These are properties of how the product is built, not promises in a policy document. There is no setting that turns any of them off.
The account belongs to the person. If they leave a service, close a file or move states, the record goes with them. Anything a clinician copied into their own notes stays with that practice under its own obligations, and we say so plainly on both sides.
Australian hosting, encrypted in transit and at rest. No sale of data, no advertising, and no training of any model on what people write. Export everything, in readable and machine formats, at any time.
It drafts, it summarises, it translates jargon. It never diagnoses, never scores risk and never sends anything. Every AI output is labelled, editable, and refusable, and it is told plainly that it can be wrong.
Close the account and every access ends immediately, with entries deleted within thirty days. We tell people what deletion cannot undo, because a promise that is quietly untrue is worse than a limitation stated up front.
Most health apps are designed for the version of a person who is already coping. That person does not need the app.
Three sizes, changing every screen instantly, not just one settings page.
A plainer voice throughout for anyone who finds the standard one too much.
Removes animation and loading states for anyone who finds them disorienting.
Speak instead of type, with the transcript editable before it saves.
Nothing resets to zero. Gaps are shown as part of the record, never as failure.
Never a notification after 9pm, and one gentle reminder a day at most.
Every question, every step, plus save and finish halfway through.
Add to any list and it is offered back to you tomorrow.
Two sides, one shared record, both live.